1. When can I receive package after the payment?
Processing Time : After we receive your order, we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. The processing time varies depending on the specific product with the average processing time being approximately 1-3days; however, it can also be affected by the item's stock status.
Shipping Time: Usually, it takes 2-3 weeks for products to be delivered.
2. What shipping method SUROMIN use?
SUROMIN partners with major international shipping companies such as DHL, UPS, ePacket, AESS and EMS to offer.
3. How to track my order?
Once the order is placed, our system will send you an email about the order details. You can use tracking number tracking orders from tracking link.